FREQUENTLY ASKED QUESTIONS

Get to Know Us

General Information

Check-in at our hotel begins at 4:00 PM, and check-out must be completed by 11:00 AM. 

Yes, we accommodate early check-in and late check-out based strictly on availability. Early check-in cannot be guaranteed, but guests are welcome to arrive anytime after 12PM and use our property amenities until their room is ready. Late check-out can only be confirmed the morning of departure. 

Our cancellation and prepayment policies vary by room type and booking provider. Guests should review the specific terms attached to their selected rate during booking. 

No, our front desk operates during 8AM to 5PM however we do offer self check-in for late arrivals. 

The minimum age required to check into our resort is 25 years old. 

Late check out is $25 per hour max 2 to 3PM 

A valid photo ID and credit card are strictly required at check-in to guarantee accommodations. 

We accept major credit cards for room bookings and guarantee deposits, but please note that cash is not accepted. 

Safety Policies

Our boutique beachfront property is equipped with core guest safety features including smoke alarms and fire extinguishers and security cameras.

We are a non-smoking facility.

Yes, resort fees are included in the reservation fees. 

Parking & Transportation

Yes, secure on-site parking is fully available to our overnight resort guests. 

Yes, parking is complimentary as one parking space is included with all resort reservations. Guests bringing multiple vehicles must contact us prior to booking to check additional vehicle space availability.

No

Yes, we provide an electric vehicle charging station on-site for guest convenience.

Yes, our property is located just minutes from downtown Melbourne where major regional rideshares and taxi networks actively service the neighborhood.

Not provided by hotel however the airport does provide pick up along with other Uber and transportation services in the area. If needed, please contact the office for assistance.

Rooms & Amenities

Yes, we provide options designed with accessible features, and guests can review our dedicated Accessibility Policy statement online or contact us directly to confirm specific layouts. 

Yes, we offer pet-friendly rooms specifically tailored for guests traveling with their dogs.

Yes, all of our guest rooms are fully equipped with individual air conditioning systems for absolute comfort.

Yes, we provide free Wi-Fi across all guest rooms and public property spaces to keep you connected.

Yes, we have pack n plays available for families traveling with young children, but they must be reserved prior to your arrival. Please note that linens for these units are not included. 

Yes, but only upon request.

Yes, your base room rate covers your standard stay and your designated parking space, though optional add-ons like pet fees or surfboard rentals are calculated separately. 

Our premium oceanfront suites and studios feature full private balconies, whereas our standard ocean view suites utilize a common area balcony instead. Kitchen amenities also vary across tiers, ranging from a simple kitchenette up to a full stove setup.

We offer multiple layout setups including King beds, Queen beds, twin beds, and sleeper sofas depending entirely on the room category selected.

Occupancy parameters change by room style, accommodating up to 4 guests in our King rooms and scaling up to a maximum capacity of 8 guests within our multi-room configurations. 

Yes, pack n plays are available upon request if reserved ahead of time, and they are provided at no listed additional cost, though you must bring your own linens for the pack n play.

All newly reimagined rooms include beach access, flat-screen TVs, a refrigerator, and a microwave. Higher-tier configurations uniquely feature fully equipped kitchens, stoves, and full private balconies.

Dining

No, we do not operate a full-scale restaurant or bar on our boutique grounds.

No

No, breakfast is not integrated into our room rates, but our highly walkable location puts neighborhood coastal bistros a short stroll away.

Yes, we provide a binder in the room with local favorites.

No, since we do not operate an on-site dining venue, reservations are not required on the property.

No, we do not have an on-site dining venue open to guests or the public.

No, since we do not have an on-site kitchen, we cannot directly accommodate dietary needs, but neighboring village restaurants can easily handle diverse dietary requests.

Leisure & Activities

Yes, we feature a sparkling heated outdoor freshwater pool right on the property.

No

Yes, we offer daily surfboard rentals for either half days ($75) or full days ($150), along with hourly surf lessons for $75 per hour. We also feature an on-site BBQ grilling area for casual guest gatherings. Free bikes.

Yes, families can enjoy seasonal sea turtle nesting guided research experiences, beach biking, or watch spectacular rocket launches along our stretch of the Space Coast. 

Spa

Our outdoor freshwater pool and BBQ area are open daily and run entirely on your own timing for a relaxed guest experience.

No, we do not operate a full-service day spa facility on our boutique grounds.

Added at check out, if acceptable. 

Business & Events

Yes, our intimate beachfront setting provides an ideal backdrop for coastal weddings, milestones, and private celebrations.

No

No, we do not have a dedicated business center, but our rooms feature intentionally simple layouts with complimentary Wi-Fi for remote work needs. 

We specialize in intimate boutique gatherings including weddings, birthdays, and anniversaries where the ocean sets a relaxed tone. Our scale is optimized for smaller, personalized groups rather than large commercial conventions. 

Our event options are structured around a private retreat model, meaning capacity is determined on a custom basis by coordinating our available room inventory. 

No, we do not mandate an exclusive in-house kitchen caterer, allowing you to partner with localized culinary professionals for your event. 

Yes, we encourage utilizing outside vendors to craft your perfect coastal setting, and planners can coordinate details via our online Start Planning request form.

Specific deposit structures and payment schedules are custom-tailored to your party size and can be finalized by submitting our digital event intake portal.

We provide high-speed wireless internet connection throughout our outdoor spaces and suites to accommodate basic streaming and digital needs.

Yes, our main event space is the open Atlantic beachfront for vows by the shore. For weather variations, we recommend coordinating setup changes directly with our coordinators through our intake portal.

Location & Nearby Attractions

We are situated directly on the ocean near Coconut Point Park Beach and just a short drive from the Kennedy Space Center.

We are located directly on the beach, 9.3 miles from Melbourne Orlando International Airport, and just minutes away from downtown Melbourne. 

No, public transit lines are highly limited immediately surrounding our coastal highway location, making regional vehicles or our complimentary bikes the preferred transit methods.

We are roughly 9.3 miles from Melbourne Orlando International Airport, which takes around 15 minutes via car or regional rideshare apps.

No, the hotel is not in walking distance to major attractions a vehicle is desired. 

We offer complimentary self-parking on our lot, providing one free space per booking reservation.

No, we do not run an exclusive airport vehicle shuttle, meaning guests utilize personal cars, rental vehicles, or standard rideshares to arrive to the airport. 

The sandy shores of Melbourne Beach are right outside your door, and several localized coastal bistros and retail spots sit just a short drive away. 

While regional bus systems are sparse along our stretch of Highway A1A, the immediate area surrounding our resort grounds is exceptionally walkable for beachgoers and strollers.

Our property offers a sun-worn sanctuary where the Space Coast slows down, prioritizing quiet mornings, ocean breezes, and a calm atmosphere. 

Pets

Yes, we gladly welcome dogs at our resort. Our policy requires that pets generally stay within a specific weight threshold, and owners must contact us directly for any case-by-case exemptions.

Yes, we feature thoughtful guidelines and designated pet spaces to ensure your dog feels entirely at home on the property. 

Yes, we are pet-friendly and apply a daily charge of $50 per day if you choose to bring your dog along. 

Yes, we implement a standard pet weight limit that typically caps at 50 pounds. 

Dogs are permitted inside our designated pet-friendly guest rooms and walking lanes, though safety policies require proper leashing throughout common areas. 

Yes, our coastal beachfront setting provides outdoor paths, and guests can finalize localized relief maps with our team at check-in.

Additional Guest Services

Yes. 

Yes, our on-site team stands ready during operational office hours to help coordinate surf rentals, bike provisions, and local navigation.

Yes, packages can be sent to our physical office address at 3455 S Hwy A1A, Melbourne Beach, FL 32951, provided the name matches your reservation. 

Yes, we feature a convenient coin-operated laundry facility onsite for all guest use.